CUSTOMER ACCOUNTING AND FREE RETURN POLICIES OF RETAILERS

نویسندگان

چکیده

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Do Retailers Benefit from Deploying Customer Analytics?

Do Retailers Benefit from Deploying Customer Analytics? Frank Germann a,∗, Gary L. Lilien b,1, Lars Fiedler c,2, Matthias Kraus d,3 a Department of Marketing, 395 Mendoza College of Business, University of Notre Dame, Notre Dame, IN 46556, USA b Department of Marketing, Smeal College of Business, Pennsylvania State University, 468 Business Building, University Park, PA 16802, USA c McKinsey & C...

متن کامل

Customer Satisfaction and Effective HRM Policies: Customer and Employee Satisfaction

The purpose of this study is to examine the possible link between employee and customer satisfaction. The service provided by employees, help to build a good relationship with customers and can help at increasing their loyalty. Published data for job satisfaction and indicators of customer services of banks were gathered from relevant published works which included data from five different coun...

متن کامل

Balancing Risk and Return in a Customer

Marketing managers can increase shareholder value by structuring a customer portfolio to reduce the vulnerability and volatility of cash flows. This article demonstrates how financial portfolio theory provides an organizing framework for (1) diagnosing the variability in a customer portfolio, (2) assessing the complementarity/similarity of market segments, (3) exploring market segment weights i...

متن کامل

accounting variables and prediction of stock return: before and after mandatory adoption of accounting standards.

since 2001 the adoption of iran accounting standards has become obligatory. this study by using a sample of companies listed in tehran stock exchange (tse) compares the value relevance of ten selected accounting variables in two periods, before mandatory adaption of accounting standards (1996-1998) and after that (2005-2007). in this study the researchers have tried to control the effect of eco...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: International Journal of Business Research

سال: 2020

ISSN: 1555-1296,2378-8577

DOI: 10.18374/ijbr-20-1.8